Tenant Activation

Tenant Activation lets you enable or disable a tenant as a whole, without deleting it. Disabling is a safe, reversible "off switch" for suspending a brand while preserving all of its history.

Permissions

Action	Permission required
Enable or disable a tenant	tenant:manage:activation

What disabling does

When a tenant is disabled:

• Its checkout stops. Public checkout requests on the tenant's domains are rejected with a Not Found (404) response — to the public, the storefront simply no longer exists.
• Its API credentials stop working. Any API request authenticated as this tenant is rejected with a Not Found (404) response.
• No new payments can be processed for it.

Existing records — the tenant itself, its configuration, its customers, and its payment history — are all preserved. Re-enabling the tenant restores it to service exactly as it was.

WARNING

Disabling a tenant takes its storefront offline for all of its customers. Use it to suspend a brand intentionally, not to make routine configuration changes.

TIP

The checkout block is served from a cache that refreshes about once a minute, so disabling (or re-enabling) a tenant can take up to a minute to take effect for public checkout. API credentials are rejected immediately.

Changing the activation state

The page shows a single switch reflecting the tenant's current state — Enabled or Disabled. Toggle the switch to the desired state and click Save.

When you disable a tenant, a confirmation dialog appears first, summarising the effect. The change is only applied after you confirm and save.

Toolbar actions

Action	Color	Description
Refresh	Blue	Reloads the current activation state from the server
Save	Blue	Applies the selected activation state