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PSP Activation

PSP Activation lets you enable or disable a Payment Solution Provider as a whole, without deleting it. Disabling is a safe, reversible "off switch" for taking a misbehaving or retired PSP out of service while preserving all of its history.

Permissions

ActionPermission required
Enable or disable a PSPpsp:update:activation

What disabling does

When a PSP is disabled, the following happen immediately:

  • It disappears from checkout. The PSP's channels are removed from the configuration served to every tenant that uses it, so customers can no longer select them.
  • Its API credentials stop working. Any API request authenticated as this PSP is rejected with a Not Found (404) response.
  • No new payments can be processed through it.

Existing records — the PSP itself, its configuration, its links to tenants, and its payment history — are all preserved. Re-enabling the PSP restores it to service exactly as it was.

WARNING

Disabling a PSP affects every tenant linked to it, not just one. If you only want to stop a single tenant from using this PSP, unlink that tenant on the Linked Tenants page instead.

Changing the activation state

The page shows a single switch reflecting the PSP's current state — Enabled or Disabled. Toggle the switch to the desired state and click Save.

When you disable a PSP, a confirmation dialog appears first, summarising the effect. The change is only applied after you confirm and save.

Toolbar actions

ActionColorDescription
RefreshBlueReloads the current activation state from the server
SaveBlueApplies the selected activation state