Linked Tenants

The Linked Tenants page lists every brand that has been assigned this PSP. Removing a brand from this list unlinks the PSP from that brand, which disables all payment channels sourced from this PSP for that brand's customers.

A PSP can also be linked to or unlinked from a brand on the brand's own Payment Channels page, which provides per-channel control rather than linking or unlinking the entire PSP at once.

Permissions

Action	Permission required
View linked tenants	tenant:read
Unlink a tenant	tenant:update:channels
Link or disconnect VIBAN issuance	viban_availability:manage

Directory columns

Column	Description
ID	The internal Payment Nexus identifier for the brand
Tenant	The brand name
CRM Vendor	The CRM integration vendor connected to this brand
Updated At	When the brand record was last modified

Row actions

Click the ⋯ icon on any row to open its action menu.

Action	Description
View	Open the brand detail page
Manage Payment Channels	Go directly to the brand's Payment Channels page to configure available checkout methods
Manage Checkout Branding	Go directly to the brand's Branding page to configure colors, themes, and logos
Experience	Go to the brand's client experience settings
Comms	Go to the brand's client communication settings
Integration	Go to the brand's integration configuration
Customers	View the brand's tenant customers
Payments	View the brand's payment intent tickets
Reset Channel Overrides	Restore channel names and icons for this brand to the PSP-level defaults
Disconnect Virtual Accounts	Stop this brand from issuing VIBANs through this provider account — distinct from Unlink, which removes checkout channels instead
Unlink	Remove this PSP from the brand, disabling all its payment channels for that brand

Two separate connections

A provider account can serve a brand two independent ways: as a checkout channel (unlinked via Unlink) and as a VIBAN issuer (unlinked via Disconnect Virtual Accounts). A provider account doing both jobs for a brand shows a note to that effect before you disconnect either one, since removing one doesn't touch the other.

Bulk actions

Click the chevron next to Bulk Actions to open the bulk action menu. Bulk actions apply to all records matching the current search and filters.

Action	Description
Reset Channel Overrides	Restore channel names and icons to the PSP-level defaults for all matching brands
Unlink	Remove this PSP from all matching brands at once

Bulk Unlink

Selecting Unlink from the bulk actions menu opens a confirmation dialog showing how many records will be affected. Click Yes to proceed.

The result is reported per brand — each brand shows as successfully unlinked, failed, or undetermined.

Adding a linked tenant

Click Add to open the Link to Tenants dialog, which lets you assign this PSP to one or more brands in a single operation.

Click Refresh to reload the list from the backend.

Link VIBAN to Tenants

Separately from checkout-channel linking, Link VIBAN to Tenants grants brands the right to issue VIBANs through this provider account. It's a distinct connection from the one above — a brand can be linked for checkout, for VIBAN issuance, both, or neither. The picker shows which brands already have VIBAN issuance enabled and lets you add more; a brand that already issues VIBANs through every eligible provider account shows a message saying so rather than an empty list.