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Identity Verification ​

Tenant's Identity Verification page showing a directory with columns for ID, KYC Provider, Is Active, Priority, and Updated At, and a Connect toolbar button

This page lists the Identity Verification Providers connected to this brand, and controls which one is used first when a customer needs to be checked. It's the other half of the same connection managed on each provider's own Linked Tenants page — set the priority from either page, they show the same value.

Permissions ​

ActionPermission required
View connectionsintegrations:kyc:read
Connect or disconnect a providerintegrations:kyc:update

Directory columns ​

ColumnDescription
IDInternal identifier for this connection
KYC ProviderThe connected identity verification provider
Is ActiveWhether this connection is currently in use
PriorityThe order this provider is tried in, relative to the brand's other connected providers
Updated AtWhen the connection was last modified

Connecting a provider ​

Connect an Identity Verification Provider dialog showing the currently connected provider and a message that the tenant is already connected to every provider

Click Connect to open the picker. It shows every provider this brand is currently connected to, then lets you choose from the remaining ones.

If the brand is already connected to every available provider, the dialog says so plainly and disables the Connect button — there's nothing further to connect. To bring back a connection that was previously disconnected, use Activate on its existing row instead of connecting again.

Set Priority ​

Change a connection's priority the same way as on the provider's own Linked Tenants page — a lower number is tried first.