Webhooks

The Webhooks section provides visibility into webhook traffic flowing through Payment Nexus — both requests arriving from external systems and notifications dispatched to tenant or system endpoints.

Permissions

Action	Permission required
View webhook logs	webhooks:monitor + application:administer
Reprocess deliveries	webhooks:manage + application:administer

Incoming Webhooks

The Incoming Webhooks directory logs all webhook requests received by Payment Nexus from external systems (e.g. PSP callbacks, CRM notifications). Use this to verify that a callback was received, inspect its payload, or diagnose why an expected event did not trigger a downstream action.

Outgoing Webhooks

The Outgoing Webhooks directory logs webhook notifications dispatched by Payment Nexus to tenant-configured endpoints and system-wide webhook endpoints. Use this to verify that a notification was sent, check delivery status, or reprocess a failed delivery.

For configuration details, see Tenant Webhook Management and System Outbound Webhooks.